At ama788, your privacy is a core operational commitment, not an afterthought. This Privacy Policy explains in plain terms exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you hold over your own information. We encourage every member to read it in full.
Scope of This Policy: This Privacy Policy applies to all personal data processed by ama788 in connection with the ama788 platform at https://ama788.app, including account registration, deposits and withdrawals, gameplay, and all customer support interactions. It applies to all members, including those based in Indonesia and other jurisdictions where ama788 operates.
ama788 ("we", "us", "our") operates the online gaming platform accessible at https://ama788.app, offering sports betting, live casino games, slot titles, and related entertainment services to adult players primarily in Indonesia. We are committed to handling your personal data with transparency, care, and strict technical safeguards.
This Privacy Policy has been prepared in accordance with internationally recognized data protection principles, including those reflected in the General Data Protection Regulation (GDPR) framework, which ama788 adopts as a baseline standard of practice regardless of the jurisdictional applicability of that regulation to any specific member.
By registering an account with ama788 or otherwise providing us with your personal data, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your personal data as described herein. If you do not agree, you must discontinue use of the ama788 platform.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
For the purposes of this Privacy Policy, the following definitions apply:
ama788 collects personal data across several categories, depending on your interaction with the platform. The table below outlines the primary categories of data we may hold about you:
| Data Category | Specific Examples | Mandatory / Optional |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number (KTP, passport, SIM) | Mandatory (KYC) |
| Contact Data | Email address, mobile phone number, residential address (city, province, postal code) | Mandatory |
| Account Data | Username, encrypted password, account tier, registration date, account status, preferences | Mandatory |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga), e-wallet IDs (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit/withdrawal history, transaction amounts in IDR | Mandatory |
| Gaming Data | Bet history, game session logs, wagering amounts, win/loss records, bonus usage, sports markets wagered on (BRI Liga 1, EPL, Champions League, etc.) | Automatic |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, session timestamps, referring URL | Automatic |
| Usage Data | Pages visited, features used, click paths, search queries within the platform, time spent per section | Automatic |
| Communications Data | Live chat transcripts, email correspondence, support tickets, feedback submissions | Where applicable |
| Responsible Gaming Data | Self-exclusion status, deposit limits set, cooling-off periods, problem gambling risk assessments | Where applicable |
| Document Data | Scanned or photographed copies of identity documents and proof of address submitted for KYC verification | Mandatory (KYC) |
We do not collect special categories of personal data (such as health information, racial or ethnic origin, political opinions, or religious beliefs) unless expressly required by applicable law or a regulatory compliance obligation. Where such collection becomes necessary, we will seek your explicit consent and provide a separate notice.
ama788 collects personal data through the following means:
Data you provide directly when you register an account, complete KYC verification, make a deposit or withdrawal request, contact our support team, respond to a survey or promotion, or set responsible gaming preferences within your account settings.
Technical and usage data collected automatically as you navigate the ama788 platform, including through cookies, web beacons, pixel tags, server log files, and session-recording technologies. This data is collected whether or not you are logged into your account.
Data received from trusted third parties in the following contexts:
ama788 processes your personal data only for specific, legitimate purposes. The primary purposes are set out below:
Marketing Opt-Out: If you no longer wish to receive promotional communications from ama788, you may update your preferences in your account settings or click the unsubscribe link in any marketing email. Opting out of marketing does not affect transactional communications (e.g., deposit confirmations, withdrawal notifications, security alerts), which are necessary for the operation of your account.
ama788 processes your personal data under one or more of the following legal bases:
| Legal Basis | Application at ama788 |
|---|---|
| Contractual Necessity | Processing required to fulfill our obligations under the Terms & Conditions — including account creation, bet settlement, payment processing, and KYC verification. |
| Legal Obligation | Processing required to comply with AML obligations, regulatory reporting requirements, fraud investigation duties, and court or authority orders. |
| Legitimate Interests | Fraud detection and prevention, platform security, responsible gaming monitoring, service analytics, and business continuity — where these interests are not overridden by your fundamental rights. |
| Consent | Marketing communications and the use of non-essential cookies — where we rely on your consent, you may withdraw it at any time without affecting prior processing. |
ama788 does not sell your personal data to any third party for commercial or marketing purposes. We may, however, share your data with the following categories of recipients where necessary and proportionate:
All third-party processors engaged by ama788 are subject to written data processing agreements requiring them to implement appropriate technical and organizational security measures and to process data only for the purposes specified by ama788.
8.1 Cross-Border Processing. As a platform serving members primarily in Indonesia, ama788 may transfer personal data to servers and processors located outside Indonesia, including in jurisdictions where data protection laws may differ from those applicable locally. Such transfers may involve our hosting infrastructure, KYC providers, and game technology partners.
8.2 Safeguards. Where personal data is transferred internationally, ama788 ensures that appropriate safeguards are in place. These include contractual clauses equivalent to those recognized under international data protection frameworks, ensuring that recipients are bound to protect your data to a standard no less protective than this Privacy Policy.
8.3 Security Baseline. Regardless of where data is processed, ama788 maintains a consistent security baseline — including 256-bit SSL encryption in transit and AES-256 encryption at rest — for all personal data, in all locations.
ama788 retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by law. Our standard retention periods are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | AML compliance, regulatory audit obligations |
| Financial Transaction Records | 7 years from transaction date | Financial recordkeeping requirements |
| KYC Documents | Duration of account + 5 years after closure | Identity verification compliance |
| Gaming & Bet History | 5 years from date of activity | Dispute resolution, audit trail |
| Support Communications | 3 years from last interaction | Dispute resolution reference |
| Technical & Log Data | 12 months | Security monitoring, fraud detection |
| Marketing Consent Records | Duration of consent + 3 years | Proof of consent compliance |
| Self-Exclusion Records | Permanently retained | Responsible gaming duty of care |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our internal data lifecycle management procedures. Anonymized, aggregated data may be retained indefinitely for analytical purposes.
Self-Exclusion Records: If you have activated a self-exclusion at any point, ama788 retains a record of this permanently — even after account closure — to prevent re-registration and to fulfill our responsible gaming obligations. This retention is in your interest and cannot be waived.
ama788 implements a layered, defense-in-depth security architecture to protect the personal data of our members. Our key technical and organizational measures include:
While ama788 applies rigorous security measures, no system connected to the internet can be guaranteed to be completely invulnerable. You play an important role in protecting your own account by choosing a strong, unique password, enabling 2FA, and keeping your login credentials confidential.
ama788 uses cookies and similar technologies to operate the platform, understand how members use it, and improve your experience. The types of cookies we use are described below:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Enable core platform functions: user authentication, session management, security tokens, load balancing, and fraud prevention. The platform cannot function without these. | Yes — cannot be disabled |
| Functional | Remember your preferences such as language, odds format, time-zone display (WIB/WITA/WIT), and interface layout settings across sessions. | Optional |
| Analytics | Collect aggregated, anonymized data on how members navigate and use the platform, which pages are most visited, and where drop-offs occur. Used to improve the platform experience. | Optional |
| Marketing / Retargeting | Track interactions with ama788 content to deliver relevant promotional offers. Only activated with your explicit consent. | Consent required |
11.1 Managing Cookies. You may manage your cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies, though disabling strictly necessary cookies will impair the functionality of the ama788 platform. Browser-level cookie controls are separate from the consent you provide on the ama788 platform.
11.2 Do Not Track. Some browsers transmit a "Do Not Track" signal. ama788 currently does not alter its data collection practices in response to Do Not Track signals, as no uniform standard for their interpretation exists. We remain committed to the cookie categories and consent framework described above regardless of browser-level DNT settings.
As a data subject, you have the following rights with respect to the personal data ama788 holds about you. These rights may be subject to limitations where legal obligations, fraud prevention duties, or responsible gaming requirements apply:
Request a copy of the personal data ama788 holds about you and information about how it is used.
Request correction of any inaccurate or incomplete personal data held in your account.
Request deletion of your personal data where we no longer have a lawful basis for holding it. Note that legal retention obligations may apply.
Request that we limit how we use your data while a dispute or verification request is pending.
Receive your personal data in a structured, machine-readable format and have it transferred to another controller where technically feasible.
Object to processing based on legitimate interests, including profiling for marketing or responsible gaming risk assessment purposes.
Withdraw consent for marketing communications or non-essential cookies at any time without affecting the lawfulness of prior processing.
File a complaint with ama788's data protection contact or with a relevant supervisory authority if you believe your rights have been violated.
12.1 How to Exercise Your Rights. To exercise any of the rights listed above, please contact us at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and aim to respond fully within 30 days. Complex or multiple requests may require up to 90 days, in which case we will inform you of the extended timeline.
12.2 Identity Verification. To protect your data from unauthorized requests, we may require you to verify your identity before fulfilling a data rights request. This is a standard safeguard, not an obstacle to exercising your rights.
The ama788 platform is strictly intended for adults who are 21 years of age or older. ama788 does not knowingly collect personal data from any individual under the age of 21. Age verification is a mandatory step in the KYC process, and any account found to be held by a person under 21 will be closed immediately and all associated personal data deleted, subject to any retention obligations arising from the investigation itself.
If you are a parent or guardian and believe that a minor has submitted personal data to ama788 without your consent, please contact us immediately at [email protected]. We will investigate and take prompt action to remove the data and close the account.
21+ Only: ama788 is an adults-only platform. If you are under 21 years of age, you are prohibited from registering or using this platform. Please visit our Responsible Gaming page for information on how to protect minors from accessing gambling services.
The ama788 platform may contain references to third-party services including payment providers and game studios. Where links to external websites or services exist, ama788 is not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any external service you interact with in connection with your ama788 account — in particular, the privacy policies of your chosen bank or e-wallet provider when making deposits or withdrawals.
15.1 Right to Update. ama788 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. The revised policy will be posted on this page with an updated effective date.
15.2 Notification of Material Changes. For material changes to how we process your personal data, ama788 will provide notice via email to your registered address at least 14 days before the changes take effect. For minor clarifications or corrections, we may update the policy without individual notice.
15.3 Continued Use. Your continued use of the ama788 platform after the effective date of a revised Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with any revision, you must stop using the platform and may request account closure in accordance with the Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or ama788's handling of your personal data, please contact our data protection team using the details below. All inquiries are handled in both English and Bahasa Indonesia.
Data Protection Contact: [email protected]
Subject Line (recommended): "Privacy Policy Inquiry" or "Data Rights Request"
Response Time: Within 5 business days for acknowledgment; up to 30 days for full resolution.
Live Chat: Available daily WIB 07:00–23:00, accessible from within your account after login.
If you believe ama788 has failed to handle your personal data lawfully or has not adequately addressed your data rights request, you have the right to escalate your complaint to a relevant supervisory or regulatory authority in your jurisdiction. ama788 encourages members to contact us directly first so that we may have the opportunity to resolve the matter.
Our Privacy Commitments
Privacy at ama788 is not a compliance checkbox — it is built into the architecture, operations, and culture of the platform. Here is what that means in practice for every member.
ama788 has never sold a member's personal data to a third party for commercial or marketing purposes, and we never will. Your data is used only to operate and improve your experience on our platform.
Every interaction with ama788 — from login to withdrawal — travels over a TLS-encrypted connection. Your credentials, financial data, and gaming activity are never exposed in transit.
We collect identity documents only because we are obligated to verify your age and identity for your protection. KYC data is held securely, shared only with licensed verification partners, and retained only as long as legally required.
Access, rectify, restrict, or request deletion of your personal data at any time by contacting our support team. We respond to all data rights requests within 30 days and verify your identity before processing any changes.
We do not hold your data indefinitely. Every category of personal data has a defined maximum retention period tied to a specific legal or operational justification. When that period expires, data is securely deleted or anonymized.
In the unlikely event of a data breach affecting your personal data, ama788 commits to notifying impacted members without undue delay and to providing clear guidance on any protective steps you should take.
Your data is protected. Your identity is secure. Your winnings are real. Join thousands of Indonesian players who choose ama788 for its transparency, speed, and unmatched game selection — from BRI Liga 1 odds to live Evolution Gaming tables.